Third-party literature is concerned about the way others perceive what happens in organizations. When dealing with the perceived justice of the employer-employee relationship, it has mainly adopted an on-site approach. The scarce research focusing on the consequences of perceived justice for client variables in hotels has shown that it can impact client loyalty. [Seguir leyendo...]
Archive | May, 2017
Extending the scope of hotel client reactions to employee injustice: Hotel employer reviews on the Internet (published article)
An Internet where nobody knows where you are connecting from
Can you imagine a world in which, when you connect to the Internet, no one knows which country you are doing it from? This is, that the providers of the web pages were forced to not be able to discriminate what content to show to you depending on the country from which you are connecting. [Seguir leyendo...]
