Publicado el 13/October/2022 a las 11:21 en las categorías Uncategorized
The Handbook of e-Tourism, edited by Ulrike Gretzel, Matthias Fuchs, Phil Xiang and Wolfram Höpken has been published. It is 1.976 pages with 81 chapters on topics related to eTourism. The book is available in this link.
In this book, I have authored a chapter titled “Impact of Artificial Intelligence in Travel, Tourism, and Hospitality”. [Seguir leyendo...]
Publicado el 30/July/2021 a las 12:17 en las categorías investigacion
Article titled “Using accommodation price determinants to segment tourist areas” has been published in Journal of Destination Marketing & Management. This is the abstract: Accommodation services oriented to different tourist segments usually have different price determinants. Thus, in multi-facet destinations such as large regions or cities, it should be possible to find and describe the underlying types of tourism in the destination by using a price determinant analysis. [Seguir leyendo...]
The main result of our research is that even after the return to normality, more than one third of the travelers who fly on their holidays will change their behavior when buying tickets. [Seguir leyendo...]
Publicado el 1/October/2020 a las 18:54 en las categorías Uncategorized
The chapter «Impact of Artificial Intelligence in Travel, Tourism, and Hospitality» has been published in the book «Handbook of e-Tourism» edited by Zheng Xiang, Matthias Fuchs, Ulrike Gretzel and Wolfram Höpken. Its abstract is the following: «Artificial intelligence (AI) is currently present in almost every area of travel and tourism, appearing in different types of applications such as personalization and recommender systems, robots, conversational systems, smart travel agents, prediction and forecasting systems, language translation applications, and voice recognition and natural language processing systems. [Seguir leyendo...]
Publicado el 17/January/2020 a las 10:02 en las categorías awards, Uncategorized
At the ENTER2020 congress, held in Surrey from January 8 to 10, 2020, Santiago Melíán and myself were awarded the prize for the best scientific article published in 2019 in the area of tourism and technology. The award refers to the publication “Why are ratings so high in the sharing economy?[Seguir leyendo...]
Publicado el 24/May/2017 a las 20:11 en las categorías investigacion
Third-party literature is concerned about the way others perceive what happens in organizations. When dealing with the perceived justice of the employer-employee relationship, it has mainly adopted an on-site approach. The scarce research focusing on the consequences of perceived justice for client variables in hotels has shown that it can impact client loyalty. [Seguir leyendo...]
The manuscript “Information technology and front office employees’ performance” by por Santiago Melián-González and Jacques Bulchand-Gidumal has been published in Volume 29, Number 8 of the International Journal of Contemporary Hospitality Management, a journal with an impact factor of 3,2. [Seguir leyendo...] 
Third-party literature is concerned about the way others perceive what happens in organizations. When dealing with the perceived justice of the employer-employee relationship, it has mainly adopted an on-site approach. The scarce research focusing on the consequences of perceived justice for client variables in hotels has shown that it can impact client loyalty. [Seguir leyendo...] 
