Tag Archives | smelian

Information technology and front office employees’ performance (published paper)

The manuscript “Information technology and front office employees’ performance” by por Santiago Melián-González and Jacques Bulchand-Gidumal has been published in Volume 29, Number 8 of the International Journal of Contemporary Hospitality Management, a journal with an impact factor of 3,2. [Seguir leyendo...]

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Extending the scope of hotel client reactions to employee injustice: Hotel employer reviews on the Internet (published article)

Third-party literature is concerned about the way others perceive what happens in organizations. When dealing with the perceived justice of the employer-employee relationship, it has mainly adopted an on-site approach. The scarce research focusing on the consequences of perceived justice for client variables in hotels has shown that it can impact client loyalty. [Seguir leyendo...]

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Different posts on the sharing economy

Lately, I have this blog slightly abandoned. Recently, we have been writing on the sharing economy in the blog we created associated with the book we launched. These are some of the latest posts (sorry, they are only available in Spanish, although if you are interested, maybe with Google Translate…):

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