Abstract:
Online consumer-generated reviews are part of eWOM (electronic word of mouth). These reviews are very important for tourists in their decision-making processes regarding purchases and bookings. [Seguir leyendo...]
About jbulchand
Fighting fake reviews with blockchain-enabled consumer generated reviews (published article)
Impact of Artificial Intelligence in Travel, Tourism, and Hospitality (book chapter published)
The Handbook of e-Tourism, edited by Ulrike Gretzel, Matthias Fuchs, Phil Xiang and Wolfram Höpken has been published. It is 1.976 pages with 81 chapters on topics related to eTourism. The book is available in this link.
In this book, I have authored a chapter titled “Impact of Artificial Intelligence in Travel, Tourism, and Hospitality”. [Seguir leyendo...]
Among the 150 most influential in the tourism sector in Spain
For the second year, I have been included as one of the 150 most influential in the tourism sector in Spain, in its 2022 edition. This list is prepared by Sergestur (Servicios de Gestión Turística). Very happy for this recognition. [Seguir leyendo...]
Post-COVID-19 recovery of island tourism using a smart tourism destination framework (article published)
The article «Post-COVID-19 recovery of island tourism using a smart tourism destination framework» has been published in the Journal of Destination Marketing & Management, Q1 of JCR. It is Open Access.
COVID-19 has caused an unprecedented global crisis. [Seguir leyendo...]
Inauguration as Full Professor
On December 14, 2021, I took office as Professor at the University of Las Palmas de Gran Canaria, in the field of Business Organization, with specific orientation towards the Digital Business. In the photo above I appear on the right hand side of it, just with four other colleagues from my department who also took office, in addition to the Rector of the ULPGC and the General Secretary of the University. [Seguir leyendo...]
Using accommodation price determinants to segment tourist areas (article published)
Article titled “Using accommodation price determinants to segment tourist areas” has been published in Journal of Destination Marketing & Management. This is the abstract: Accommodation services oriented to different tourist segments usually have different price determinants. Thus, in multi-facet destinations such as large regions or cities, it should be possible to find and describe the underlying types of tourism in the destination by using a price determinant analysis. [Seguir leyendo...]
Post-COVID-19 behavior change in purchase of air tickets (article published)
The article “Post-COVID-19 behavior change in purchase of air tickets” has been published in “Annals of Tourism Research” (impact index: 5.9). The authors are Santiago Melián-González and me.
The main result of our research is that even after the return to normality, more than one third of the travelers who fly on their holidays will change their behavior when buying tickets. [Seguir leyendo...]
New book chapter published: Impact of Artificial Intelligence in Travel, Tourism, and Hospitality
The chapter «Impact of Artificial Intelligence in Travel, Tourism, and Hospitality» has been published in the book «Handbook of e-Tourism» edited by Zheng Xiang, Matthias Fuchs, Ulrike Gretzel and Wolfram Höpken. Its abstract is the following: «Artificial intelligence (AI) is currently present in almost every area of travel and tourism, appearing in different types of applications such as personalization and recommender systems, robots, conversational systems, smart travel agents, prediction and forecasting systems, language translation applications, and voice recognition and natural language processing systems. [Seguir leyendo...]
Tours and activities in the sharing economy (article published)
Current Issues in Tourism (impact index: 3,40, Q1 of JCR) has published the article «Tours and activities in the sharing economy» authored by Santiago Melián-González, Jacques Bulchand-Gidumal and Inmaculada González Cabrera.
With the recent entrance of Airbnb, the sharing economy in the tours and activities sector has grown significantly. [Seguir leyendo...]
Predicting the intentions to use chatbots for travel and tourism (article published)
The article “Predicting the intentions to use chatbots for travel and tourism” has recently been published in the journal Current Issues in Tourism (Q1 JCR).
Abstract: As with other businesses, tourist companies are taking advantage of modern technologies. Chatbots are a recent technology that hotels, travel agencies, and airline companies are adopting. [Seguir leyendo...]
