The article “Predicting the intentions to use chatbots for travel and tourism” has recently been published in the journal Current Issues in Tourism (Q1 JCR).
Abstract: As with other businesses, tourist companies are taking advantage of modern technologies. Chatbots are a recent technology that hotels, travel agencies, and airline companies are adopting. [Seguir leyendo...]
At the ENTER2020 congress, held in Surrey from January 8 to 10, 2020, Santiago Melíán and myself were awarded the prize for the best scientific article published in 2019 in the area of tourism and technology. The award refers to the publication “Why are ratings so high in the sharing economy? [Seguir leyendo...]
The article “Why are ratings so high in the sharing economy? Evidence based on guest perspectives” has just been published in Current Issues in Tourism (Q1 of JCR). This is the abstract:
One issue that has been identified in the literature is the relatively high average of guest client ratings that properties receive on sharing accommodation platforms. [Seguir leyendo...]
The manuscript “Information technology and front office employees’ performance” by por Santiago Melián-González and Jacques Bulchand-Gidumal has been published in Volume 29, Number 8 of the International Journal of Contemporary Hospitality Management, a journal with an impact factor of 3,2. [Seguir leyendo...]
Third-party literature is concerned about the way others perceive what happens in organizations. When dealing with the perceived justice of the employer-employee relationship, it has mainly adopted an on-site approach. The scarce research focusing on the consequences of perceived justice for client variables in hotels has shown that it can impact client loyalty. [Seguir leyendo...]
Can you imagine a world in which, when you connect to the Internet, no one knows which country you are doing it from? This is, that the providers of the web pages were forced to not be able to discriminate what content to show to you depending on the country from which you are connecting. [Seguir leyendo...]
(This entry was translated using Google Translate, sorry for any possible mistakes)
For many years, we thought that spam, junk mail, would one day kill email. Some statistics indicated that more than 90% of the emails that were sent worldwide were spam. [Seguir leyendo...]
Usually, I try to publish a short note of each article that we publish in different journals and congresses. During 2016 we published several articles and was director of several Ph.D. theses, which I outline chronologically:
[Seguir leyendo...]Lately, I have this blog slightly abandoned. Recently, we have been writing on the sharing economy in the blog we created associated with the book we launched. These are some of the latest posts (sorry, they are only available in Spanish, although if you are interested, maybe with Google Translate…):
[Seguir leyendo...]
In the November 2016 issue of Wired magazine, the still president of the US, Barack Obama, acted as guest editor. It is a number dedicated the coming future, to the frontiers of knowledge.
As part of that process, in August an interview took place in the White House between the editor of Wired (Scott Dadich), the president and Joi Ito, director of the MIT Media Lab. [Seguir leyendo...]
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