As a part of my collaboration as a teacher at the MBA of Tourism & Leisure of the IMF Business School I wrote a short post for their blog on the seven ways that IT is changing the tourism sector, available (in Spanish) here. [Seguir leyendo...]
A Smart Destination is a destination where companies, administrations and tourists constantly interact to perform three activities continuously and iteratively:
1) Collection of data about the activities that take place at the destination, collected from all possible sources of data (some of which already are available and others that will be implemented specifically for this aim).
- Information technology and front office employees’ performance (published paper) 13/October/2017
- Different posts on the sharing economy 22/March/2017
- Extending the scope of hotel client reactions to employee injustice: Hotel employer reviews on the Internet (published article) 24/May/2017
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