The article “Artificial intelligence’s impact on hospitality and tourism marketing: exploring key themes and addressing challenges” has been published in Current Issues of Tourism (Q1 of JCR). It is available Open Access. Its authors are Jacques Bulchand-Gidumal, Edu William, Peter O’Connor y Dimitrios Buhalis. [Seguir leyendo...]
Tag Archives | publication
Awarded the Journal Paper of the Year for papers published in 2019
At the ENTER2020 congress, held in Surrey from January 8 to 10, 2020, Santiago Melíán and myself were awarded the prize for the best scientific article published in 2019 in the area of tourism and technology. The award refers to the publication “Why are ratings so high in the sharing economy? [Seguir leyendo...]
A model that connects information technology and hotel performance (paper published)
Despite vast investments in IT, there is scant research and empirical data that connects, in depth, IT with firm performance in the hospitality industry. However, the literature does show partial evidence and examples of particular technologies. After an extensive literature review, we posit four global paths through which IT can impact hotel performance and, for each one, the precise mechanisms that cause these influences. [Seguir leyendo...]
Second economy in tourism: Jobs and IT (paper published)
Journal: PASOS, Journal of Tourism and Cultural Heritage
Paper title: Second economy in tourism: Jobs and IT
Authors: Santiago Melián-González, Jacques Bulchand-Gidumal
Abstract: In general society has assumed the huge presence of information and communication technology (ICT) in all life’s facets. [Seguir leyendo...]
New evidence of the relationship between employee satisfaction and firm economic performance (paper published)
With my colleagues Santiago Melián and Beatriz López Gónzález-Valcárcel, we have just published in the journal Personnel Review that belongs to Emerald the paper titled “New evidence of the relationship between employee satisfaction and firm economic performance“.
This is the structured abstract:
Purpose. [Seguir leyendo...]
weWOM: A new type of word of mouth (paper published)
My collegue Santiago Melián González and myseft have just published in the journal Universia Business Review an article named “Worker eWOM: los trabajadores opinan en Internet“ (the article is in Spanish).
Starting with eWOM (electronic word-of-mouth), that has already been widely analyzed, we describe a similar behaviour, that is starting to be relevant and that has not been dealed with up to now. [Seguir leyendo...]
Maximizing the positive influence of IT for improving organizational performance (published paper)
The paper “Maximizing the positive influence of IT for improving organizational performance” published in the “Journal of Strategic Information Systems” of Elsevier proves that a 13% increase in organizational performance can be achieved by managing properly ICT in organizations.
The academic body that studies information technology (IT) has spent years debating whether investment in IT corresponds to an adequate improvement in organizational performance. [Seguir leyendo...]
